All our services are performed with the prepayment of room and services agreed, according to duration, availability, season, conditions, etc. (the coordination of payments will be established between the client and the designated counter / sale operator).
Our customer must pay 100% of the amount of the room and additional services 2 months before the date of your arrival at our lodge.
CANCELLATIONS AND REFUNDS
Titicaca Lodge Peru, immediately after the room paid by our customers are reconfirmed, proceeds to block / book / pay for the required services, no matter if they’re transfers, extra tours, guides, transportation, chauffeurs, etc. To this aim, in case of cancellation and in accordance with the policies of our partners, refunds will be made as follows:
- Up to 60 days before your arrival at our lodge, we will refund 80% of the amount paid by the client.
- From 30 to 50 days before your arrival at our lodge, we will refund 50% of the amount paid by the client.
- From 49 to 20 days before your arrival at our lodge, we will refund 25% of the amount paid by the client.
- Within 19 days before the before your arrival at our lodge, there will be no refund of the amount paid by the client.
The payments are in dollars.
Once our customers decide to book / purchase their room and other services, they can proceed to make the appropriate payment through one of the following ways:
You can use your local Bank for this option, you have to assume the wire bank commissions, from your bank and from the Peruvian bank, this amount is US$ 25 more or less, money will arrive between 3 to 10 days.
- Wire commission: 10% -25% of the value
* Once you do a payment, please send a message to: firstname.lastname@example.org with the payment confirmation.
Note: the money transfers should not take more than the specific written time; in case of delay in the arrival of the money in our account, we will not be liable if, because of this reason, any reservation or space in the room will be lost.
Here, you can pay with all credit cards, notice that you have to assume the wire commissions, money will arrive in 3 days.
- Wire commission: 4-16% of the value.